What are your products used for?
All vaporizers sold on Vapodump.nl are intended for (legal) aromatherapy use only.

Do you ship to my address?
Vapodump.nl only ships to customers who are based in the European Union.

How much are the shipping costs?
Ordering from within the Netherlands is free when the total of your order is € 100,- or more! For orders under € 100,- we charge € 6,95 for shipping. Shipping costs are € 9,95 for all countries in the European Union. We do not ship our products outside of the European Union.

Who delivers my order?
We use various courier services for the shipment of our products. All our products are sent by registered mail and have a Track and Trace number. After we ship your order you can find out where your order is at any time.

When do I receive my order?
We will send your order within two business days after receiving your order (if you placed your order before 16.30h CET). You will receive a track and trace code and a weblink to the courier’s website so you can check when your order will arrive. Check our returns section for delivery estimates per country.

How can I trace my order?
After we’ve shipped your order you will receive a confirmation by email. In this email you’ll also find a track and trace code and a weblink to the courier’s website so you can check the whereabouts of your parcel at any time.
What happens to my parcel when I’m not at home?
Please check the website of the courier for detailed information on this subject.

Which payment method do you use?
You can pay for your order by making a bank transfer. Find more information in our Payment section.

How can I return my order?
Please check our return section for detailed information on returns.