Shipping costs

Free – Orders from the Netherlands of € 100,- and above.
€ 6,95 – Orders from the Netherlands under € 100,-
€ 14,95 – Orders from abroad (European Union only)

Shipping in the Netherlands

We use courier services for the shipment of our products, all our products are sent by registered mail.

Orders placed on business days before 16:00 will be shipped within two business days. This means that in most cases you will receive your order on the third day after you’ve placed your order (if you are located in the Netherlands).

Shipping abroad

We use courier services for the shipment of our products, all our products are sent by registered mail.

Orders placed on working days before 16:00 will be shipped within two business days. Delivery times underneath are merely estimates, no rights can be derived from it.

3-6 working days: Germany, Belgium, France, United Kingdom, Sweden, Finland, Norway
4-6 days: Spain, Italy, Czech Republic, Hungary, Poland, Slovakia, Slovenia
4-7 working days: Greece, Romania, Bulgaria

Directly following reception of your parcel, please check if your order is complete and undamaged. When this is not the case, please get in touch with our customer service as soon as possible.

It’s impossible for us to have full knowledge of all (changing) rules and legislation regarding our products in other countries. Therefore, the full responsibility of purchasing these products lies with the customer. Before ordering it is the responsibility of the customer to make sure that the purchased products can be legally imported in the country that the products are shipped to.

Pick up in the store

Will you be in Amsterdam anytime soon? You can also choose to pick up your product in the store. Simply place your order on the website and choose "pick up in store" when asked to select a carrier/shipping method. Finish your order and visit the store to pick up your product! Here's the address:

Chills & Thrills
Nieuwendijk 17
Amsterdam

It's just a 5 minute walk from the Amsterdam Central train station.