Returns

Products can be returned when the package is unopened/sealed. Upon receipt you will receive a full refund of the purchase price. You can send your return to the following address:

Gontinic BV
Noorddijk 3
2391 CE, Hazerswoude-Dorp
The Netherlands

How to return your product


1. Report your return by sending an email to info@vapodump.nl, of gebruik het retourformulier.

2. Provide us with the following information:
- Reference/Invoice number
- Product description
- Reason for returning (not obligated)
- Name
- Address
- Bank account number (IBAN)

3. You can return your product within 14 days after the date on which you’ve received your product.

4. If we receive your return in acceptable condition (unused, with original tags and without damage, preferably in original packaging), we will refund the purchase price to the bank account that was used to pay for the product. We will process your refund within three business days.

5. Please note that you send us your return at your own expense. Please use the return address displayed above. You are solely responsible for the arrival of your return. We therefore recommend that you keep proof of the shipment. On the proof of shipment is a barcode number with which the parcel is traceable. This can always help you locate the parcel if needed.